Return Policy

Unused Handbags may be returned within 30 days, tags still attached, no hard feelings.

HOWEVER… over the course of a year if your beloved bag should fail due to construction defect, do let us know! We will gladly exchange it, the thought of having an ill bag out in the world saddens us deeply.

$5 Flat Rate returns for U.S. Customers

Should you wish to return your Maruca purchase, please email us at returns@marucadesign.com or call us at 800-344-2595 9-5 MST, Mon-Fri and we will email you a USPS return label. We accept returns within 30 days, tags attached for full refund.

Once your return is received, we will deduct a $5 shipping fee from the cost of your original purchase and issue a credit to your credit card or PayPal account.

Please note: We can only offer this flat rate of $5 if you contact us for a return label. If you choose to ship an item back without our return label, you will be responsible for any shipping charges incurred. We do not accept COD returns.

Canada Returns

Please send items back to the address below using any trackable shipping method. Once we receive your package, we will promptly process your return. Please be sure your package is insured and prepaid. We do not accept COD returns.

Mail to:

Maruca Design

4949 N. Broadway Suite 150

Boulder, CO 80304

USA